Return and Refund

At Thedailyneed.in, we are dedicated to ensuring customer satisfaction. If you are not fully satisfied with your purchase, we are here to assist you. Please review our updated Return and Refund Policy below.

1. Return Policy

We accept returns for products under the following conditions:

  • Return Time Frame: You can initiate a return request within 2 days from the date of receiving your order.
  • Condition of Product: The product should be in its original condition, unused, and in the original packaging.
  • Non-returnable Items: Certain products, including perishable goods, personal care items, and items marked as non-returnable on the product page, are not eligible for returns.

2. Refund Policy

Once we receive the returned item and verify its condition, we will process your refund.

  • Processing Time: Refunds will typically be processed within 7-10 business days after receiving the returned product.
  • Refund Method: Refunds will be issued to the original payment method used during purchase. Alternatively, we may offer store credits for future purchases.

3. Damaged or Defective Products

If you receive a damaged or defective product, please contact our support team within 1 day of receiving the order. To help us process your request quickly, please provide:

  • Clear photos of the damaged product.
  • A video showing the issue clearly.

Our support team will review the issue and, if approved, will initiate a return or refund process.

Failure to provide the necessary evidence (photos and videos) or to contact us within 1 day may result in the return or refund request being declined.

4. How to Initiate a Return

To initiate a return or refund request, please contact our customer support team at:

Provide your order number, the reason for return, and any relevant details about the product. Our customer support team will guide you through the return process.

5. Exchange Policy

We currently do not offer direct exchanges. However, you can return the item for a refund and place a new order for the desired product.

6. Shipping Costs for Returns

  • If the return is due to a defective or incorrect product, we will cover the return shipping costs.
  • If you are returning the item for other reasons, such as changing your mind or ordering the wrong product, the return shipping costs will be the responsibility of the customer.

7. Contact Us

For any queries regarding returns, refunds, or exchanges, please reach out to our customer support team:

We are here to help and ensure that your shopping experience with us is smooth and enjoyable.

Thank you for shopping at Thedailymeed.in!