At Thedailyneed, we want to ensure that your shopping experience is as smooth and convenient as possible. If you need to cancel your order, please read our cancellation policy for important details.

Order Cancellation by Customer:

• You may cancel your order within 24 hours of placing it, provided the order has not yet been processed or shipped.
• To cancel your order, please contact our customer support team at thedailyneedsforyou@gmail.com or call us at +91 9544628791. Include your order number and cancellation request, and we will assist you promptly.

Cancellation Due to Incorrect Address:

• If we attempt to ship your order and find that the address provided is incomplete or incorrect, we reserve the right to cancel the order.
• We will reach out to you in such cases, but if we do not receive a response or if we are unable to correct the address in time, your order will be canceled, and you will receive a refund.

Cancellation Due to High RTO (Return to Origin) Areas:

• If your delivery address is in a high-risk RTO area, we will contact you to confirm your availability and verify your address.
• If we do not receive confirmation from you or if you fail to provide address proof when requested, we reserve the right to cancel your order to prevent unnecessary returns and shipping costs.
• In such cases, a refund will be processed, but shipping fees may not be refundable.

Order Cancellation by Thedailyneed:

• We reserve the right to cancel your order if it cannot be processed due to technical issues, payment failure, or other unforeseen circumstances.
• If we cancel your order, you will be notified, and a full refund will be issued to the original payment method.

Refunds:

• If your order is canceled, a refund will be issued as per our refund policy. Please note that shipping fees may not be refundable in some cases, especially if the cancellation occurs after the order has been shipped or due to incorrect address issues.
• Refunds for canceled orders are typically processed within 7-10 business days, depending on your payment method.

Contact Us:

If you need to cancel your order or have any questions about our cancellation policy, please contact our customer support team at thedailyneedsforyou@gmail.com or call us at +91 9544628791

Thank you for shopping with Thedailyneed. We aim to make your experience as hassle-free as possible.

At Thedailyneed.in, we are dedicated to ensuring customer satisfaction. If you are not fully satisfied with your purchase, we are here to assist you. Please review our updated Return and Refund Policy below.

1. Return Policy

We accept returns for products under the following conditions:

• Return Time Frame: You can initiate a return request within 2 days from the date of receiving your order.
• Condition of Product: The product should be in its original condition, unused, and in the original packaging.
• Non-returnable Items: Certain products, including perishable goods, personal care items, and items marked as non-returnable on the product page, are not eligible for returns.

2. Refund Policy

Once we receive the returned item and verify its condition, we will process your refund.

• Processing Time: Refunds will typically be processed within 7-10 business days after receiving the returned product.
• Refund Method: Refunds will be issued to the original payment method used during purchase. Alternatively, we may offer store credits for future purchases.

3. Damaged or Defective Products

If you receive a damaged or defective product, please contact our support team within 1 day of receiving the order. To help us process your request quickly, please provide:

• Clear photos of the damaged product.
• A video showing the issue clearly.

Our support team will review the issue and, if approved, will initiate a return or refund process.

• Contact: thedailyneedsforyou@gmail.com or call us at +91 9544628791.

Failure to provide the necessary evidence (photos and videos) or to contact us within 1 day may result in the return or refund request being declined.

4. How to Initiate a Return

To initiate a return or refund request, please contact our customer support team at:

• Email: thedailyneedsforyou@gmail.com
• Phone: +91 9544628791

Provide your order number, the reason for return, and any relevant details about the product. Our customer support team will guide you through the return process.

5. Exchange Policy

We currently do not offer direct exchanges. However, you can return the item for a refund and place a new order for the desired product.

6. Shipping Costs for Returns

• If the return is due to a defective or incorrect product, we will cover the return shipping costs.
• If you are returning the item for other reasons, such as changing your mind or ordering the wrong product, the return shipping costs will be the responsibility of the customer.

7. Contact Us

For any queries regarding returns, refunds, or exchanges, please reach out to our customer support team:

• Email: thedailyneedsforyou@gmail.com
• Phone: +91 9544628791

We are here to help and ensure that your shopping experience with us is smooth and enjoyable.

Thank you for shopping at Thedailymeed.in!

At TheDailyNeed, we are dedicated to providing fast and reliable shipping for all your kitchen essentials. Please read our shipping policy below for important details regarding your order.

Order Processing:

• Orders are processed within 1-2 business days of receiving your payment.
• Once processed, your order will be shipped according to the shipping method selected at checkout.

Shipping Times:

• Prepaid Orders: If your order is prepaid, it will typically be delivered within 4-5 business days from the date of shipment.
• COD (Cash on Delivery) Orders: For COD orders, shipping usually takes 5-8 business days from the date of shipment, depending on your location and courier availability.

Address Accuracy:

• It is essential that the shipping address you provide is correct and complete. Failure to provide accurate address details may result in delays or non-delivery.
• If we are unable to reach you due to an incorrect address or missing information, we reserve the right to cancel the order and issue a refund.

High RTO (Return to Origin) Locations:

• If your delivery address is in a high-risk RTO area, we will attempt to contact you to confirm your availability and verify the address details.
• If we do not receive confirmation or if you fail to provide address proof when requested, we reserve the right to cancel the order to prevent unnecessary returns.
• In such cases, a refund will be processed, but shipping costs may not be refundable.

Order Tracking:

• Once your order is shipped, you will receive an email or WhatsApp message with a tracking number and a link to track your package.
• Please note that tracking updates may take 24-48 hours to reflect in the system.

Delivery Issues:

• If your package is lost or damaged during transit, please contact us immediately. We will work with our shipping partners to resolve the issue as quickly as possible.
• Shipping delays due to weather, strikes, or other unforeseen circumstances are beyond our control, but we will keep you informed of any significant delays.

Contact Us:

If you have any questions about your order or shipping details, please feel free to contact our customer support team at thedailyneedsforyou@gmail.com. We're here to help!

Thank you for shopping with Thedailyneed. We look forward to delivering your kitchen essentials in a timely and efficient manner.

Contact Us

At TheDailyNeed, we are committed to providing you with the best customer experience. Whether you have a question, need assistance, or just want to share feedback, we are here to help. Your satisfaction is our priority, and we aim to make every interaction smooth, reliable, and trusted.

How to Reach Us:

Customer Support Email:

thedailyneedsforyou@gmail.com

Phone Number/ WhatsApp Support:
+91 9544628791   (Available Mon-Sat, 9 AM - 6 PM EST)    (WhatsApp 24*7)

Business Hours:
Monday – Friday: 9 AM - 6 PM EST
Sunday: Closed

Get in Touch:

We value your feedback and are happy to answer any questions you may have. Fill out the form below, and one of our dedicated team members will respond to you as quickly as possible.